Privacy policy

KVP MILK DAIRY – PRIVACY POLICY

GENERAL

KVP Sri Saraswathi Milk Kova Pvt Ltd (“KVP Dairy”, “We”, “Us”, or “Our”), having its registered office at No. 667-B, Chapparam Road, Mittahalli Village, Kaveripattinam, Krishnagiri – 635112, Tamil Nadu, operates and manages www.kvpmilkdairy.com (“Website”). This Privacy Policy describes how we collect, use, and protect your personal information. By using the Website, you consent to the data practices described in this policy.

 

 

1. INFORMATION WE COLLECT

To provide you with fresh dairy products and seamless service, we collect the following types of information:

  • Personal Identifiable Information (PII): Name, delivery address, phone number, and email address provided during account creation or checkout.

  • Transactional Information: Details about the products you purchase and your order history.

  • Technical Data: IP address, browser type, and device information collected via cookies to improve website performance.

 

 

2. USE OF YOUR INFORMATION

We use the collected information for the following purposes:

  • Order Fulfillment: To process transactions and deliver dairy products to your doorstep.

  • Communication: To send order confirmations, delivery updates via SMS/WhatsApp, and respond to customer service inquiries.

  • Marketing: To inform you about new product launches, such as seasonal milk sweets or bulk paneer offers (you may opt-out at any time).

  • Safety & Security: To detect and prevent fraudulent transactions and ensure a secure shopping environment.

 

 

3. DATA SHARING AND DISCLOSURE

KVP Dairy respects your privacy. We do not sell or rent your personal data to third parties. We only share information with:

  • Service Providers: Delivery partners and logistics teams who need your address to hand over your order.

  • Payment Processors: Secure third-party gateways (UPI, Banks) to process your payments.

  • Legal Requirements: If required by law, we may disclose information to government authorities to comply with legal obligations or protect our rights.

 

 

4. DATA SECURITY

We implement robust administrative and technical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

 

5. COOKIES POLICY

Our website uses "Cookies" to enhance your user experience. Cookies help us remember your login details and the items in your shopping cart. You can choose to disable cookies through your browser settings, though this may limit some functionalities of the Website.

 

 

6. YOUR RIGHTS

Under Indian Data Protection laws, you have the right to:

  • Access the personal data we hold about you.

  • Request the correction of inaccurate or incomplete information.

  • Request the deletion of your account/data, subject to legal or contractual record-keeping requirements.

 

 

7. UPDATES TO THIS POLICY

KVP Dairy reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.

 

 

8. CONTACT INFORMATION & GRIEVANCE OFFICER

For any questions regarding this Privacy Policy or the handling of your data, please contact our Grievance Officer:

  • Email: Kvpmilkdairy@gmail.com

  • Phone: 9944055478 

  • Address: No. 667-B, Chapparam Road, Mittahalli Village, Kaveripattinam, Krishnagiri, Tamil Nadu - 635112.